Shipping policy

At Blue Harbor Foods, we aim to process and ship your canvas wall art orders with care. Please review our shipping information below to understand how orders are handled and when you can expect delivery.

Order Processing Time

Orders are typically processed within 1–2 business days after successful order placement and payment confirmation.

Business days exclude weekends and applicable public holidays. Processing time refers to the time needed to prepare an order for shipment and does not include transit time.

Shipping Fee

We charge a flat standard shipping fee of $5.65 per order.

The applicable shipping fee will be displayed at checkout before you complete your purchase. If any additional shipping charges apply to a particular order, they will be disclosed before payment.

Shipping and Delivery Time

Our estimated standard shipping transit time is 5–8 business days after dispatch.

The estimated timeline is as follows:

Order processing: 1–2 business days.
Shipping transit: 5–8 business days after dispatch.
Estimated total: Approximately 6–10 business days from order placement, excluding weekends, public holidays, and unexpected delays.

These are estimates rather than guaranteed delivery dates. Actual delivery may vary depending on the destination, carrier operations, weather, peak seasons, and other circumstances outside our control.

Order Tracking

When tracking information is available, it will be provided by email or through the relevant order notification. Tracking updates may take some time to appear after a shipping label is created.

If your tracking information has not updated for an extended period or your order has not arrived within the estimated delivery window, please contact hello@blueharborfoods.com.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us promptly if you notice an error.

Once an order has been dispatched, we may be unable to change the destination address. Additional costs or delays resulting from incorrect address information may depend on the carrier's available options and applicable law.

Delays and Delivery Issues

Delivery estimates may be affected by severe weather, carrier disruptions, public holidays, customs procedures where applicable, or other unforeseen events.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact us. We will review the available tracking information and work with the relevant carrier where appropriate.

If an order is confirmed lost or otherwise cannot be fulfilled, we will work with you toward an appropriate resolution in accordance with applicable law.

Damaged Packages

If your canvas artwork arrives visibly damaged, please contact us as soon as possible and provide your order number and photographs of the item and packaging. We will review the issue under our Return and Refund Policy.