Refund policy

At Blue Harbor Foods, we want you to feel confident when purchasing canvas wall art from our store. If your purchase does not meet your expectations, please review the following return and refund guidelines.

30-Day Return Window

You may request a return within 30 days of the date your order is delivered.

To qualify for a standard return, the item should be unused, undamaged, and in its original packaging, with all included components and accessories. Please contact us within the return window to initiate the process.

How to Request a Return

To start a return, email hello@blueharborfoods.com with the following information:

Your order number.
The email address used to place the order.
The item you wish to return.
The reason for your request.

If the item is damaged, defective, or incorrect, please include clear photographs showing the item and its packaging.

Please wait for our instructions before shipping an item back. Returns sent without prior authorization may experience processing delays.

Return Shipping Costs

For returns due to a change of mind or personal preference, the customer is responsible for the return shipping costs unless otherwise agreed or required by applicable law.

If we confirm that an item was defective, damaged during delivery, or incorrectly supplied, we will arrange an appropriate resolution and cover reasonable return shipping costs where applicable.

The original shipping fee will be refunded when required by applicable law or when the return results from our error.

Damaged, Defective, or Incorrect Items

If an item arrives damaged, defective, or different from the item ordered, please contact us as soon as reasonably possible.

Provide your order number, a description of the issue, and photographs where available. After reviewing your request, we may offer a replacement, repair where appropriate, or refund, depending on the circumstances and applicable law.

Refund Processing

Once your approved return has been received and inspected, we will notify you of the outcome.

Approved refunds will be issued to the original payment method, unless otherwise required by law or agreed with you. Please allow 5–10 business days after refund approval for processing on our side. Your bank or payment provider may require additional time to post the funds.

Any applicable refund will be calculated in accordance with the circumstances of the return and applicable law.

Exchanges

If you would like a different canvas artwork, please contact us. Depending on product availability, we may recommend returning the original item and placing a new order.

Product Appearance

Actual colors may vary slightly from the images shown on our website due to screen settings, display characteristics, lighting, and differences in how colors appear in different environments. Please review the product images, descriptions, and dimensions carefully before purchasing.

Minor display differences do not automatically mean that an item is defective. This does not limit your rights regarding materially misrepresented, damaged, or defective products.